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Phase 4: Support LID identity scheme and fix incoming message parsing

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Hamza-Ayed
2026-05-21 23:44:25 +03:00
parent 0a1752ce44
commit ec7c9ffc29
9 changed files with 790 additions and 20 deletions
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94
backend/app/Controllers/WhatsAppController.php
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@@ -202,10 +202,100 @@ class WhatsAppController extends BaseController
}
/**
* Placeholder to trigger Gemini AI Auto-Replies or Keyword rules (Phase 5)
* Trigger Gemini AI Auto-Replies or Keyword rules (Phase 5)
*/
private function triggerAutoReply(array $session, array $msgData)
{
// To be implemented in Phase 5
try {
$rule = \App\Models\ChatbotRule::findActiveForRule($session['company_id'], $session['id']);
if (!$rule || !$rule['is_active']) {
return;
}
$incomingText = trim($msgData['body']);
if (empty($incomingText)) {
return;
}
$replyText = null;
if ($rule['trigger_type'] === 'keyword') {
$keywords = array_filter(array_map('trim', explode(',', $rule['keyword'])));
$matched = false;
foreach ($keywords as $kw) {
if (mb_stripos($incomingText, $kw) !== false) {
$matched = true;
break;
}
}
if ($matched) {
$replyText = $rule['ai_prompt']; // Under keyword rules, ai_prompt stores the predefined static reply
}
} elseif ($rule['trigger_type'] === 'gemini_ai') {
$apiKey = $rule['gemini_api_key'] ?: getenv('GEMINI_API_KEY');
if (empty($apiKey)) {
error_log("[Chatbot Warning] Gemini API Key is not set globally or for company " . $session['company_id']);
return;
}
$systemPrompt = $rule['ai_prompt'] ?: 'You are a helpful customer support assistant.';
$replyText = \App\Services\GeminiService::generateResponse($apiKey, $systemPrompt, $incomingText);
}
if (!empty($replyText)) {
// Send reply back to the contact via Node.js Gateway
$gatewayUrl = getenv('WHATSAPP_GATEWAY_URL') ?: 'http://localhost:3722';
$sendUrl = $gatewayUrl . '/api/messages/send';
$payload = json_encode([
'session_key' => $session['session_key'],
'phone' => $msgData['phone'],
'message' => $replyText
]);
$ch = curl_init($sendUrl);
curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
curl_setopt($ch, CURLOPT_POST, true);
curl_setopt($ch, CURLOPT_POSTFIELDS, $payload);
curl_setopt($ch, CURLOPT_HTTPHEADER, [
'Content-Type: application/json',
'X-Webhook-Secret: ' . getenv('WEBHOOK_SECRET')
]);
curl_setopt($ch, CURLOPT_TIMEOUT, 10);
$response = curl_exec($ch);
$httpCode = curl_getinfo($ch, CURLINFO_HTTP_CODE);
curl_close($ch);
$status = 'failed';
$errorMsg = null;
$waMsgId = null;
if ($httpCode === 200) {
$status = 'sent';
$resData = json_decode($response, true);
$waMsgId = $resData['data']['key']['id'] ?? null;
} else {
$resData = json_decode($response, true);
$errorMsg = $resData['error'] ?? 'HTTP Code ' . $httpCode;
error_log("[Chatbot Gateway Error] failed to send auto-reply: " . $errorMsg);
}
// Log the outbound auto-reply message
\App\Models\MessageLog::logMessage([
'company_id' => $session['company_id'],
'session_id' => $session['id'],
'contact_phone' => $msgData['phone'],
'direction' => 'outbound',
'message_type' => 'text',
'message_body' => $replyText,
'whatsapp_message_id' => $waMsgId,
'status' => $status,
'error_message' => $errorMsg
]);
}
} catch (\Exception $e) {
error_log("[Chatbot Exception] Error: " . $e->getMessage() . " in " . $e->getFile() . ":" . $e->getLine());
}
}
}